Insights · Basics

Common myths about business property insurance

Myths about property insurance cost more than the premium: they lead to bad decisions and disappointment at claim time. We've collected the most common ones – with the factual picture for each.

In brief:
  • "We're insured" isn't a status on its own: what matters is what for, how much, and on what conditions.
  • The insurer settles according to the policy wording; surprises almost always come from conditions nobody knew about.
  • The cure for myths is a 20-minute review: what's in the policy, and what's missing from it.

"The building is insured, so everything's fine"

On leased premises, the building's insurance protects the owner – the company's machinery and stock are left out of it. And for an owned building, building cover alone doesn't extend to equipment and stock: those form a separate asset group, with a separate sum insured. Details: who insures what and the three asset groups.

"The insurer won't pay anyway"

Insurers settle according to their policy wording – in most cases, without a problem. Disappointments typically stem from three sources: underinsured values (proportional settlement), a loss falling under an exclusion, or breaching the claims-notification rules. All three are preventable – and that's exactly the point of preparation. An honest look at reasons for rejection: common reasons claims are rejected.

"Our old policy is fine because it's cheap"

It might be fine – or it might just be cheap. The question isn't the premium, but whether it protects today's values and today's operation: the machinery value and stock level from five years ago may well be too low now, and underinsurance shows up precisely at claim time. That said, switching isn't always necessary: if the substance is right, an adjustment is enough – that's what the policy review is about.

"We're a small company, this isn't for us"

It's the other way round: the smaller the company, the less able it is to absorb a major loss out of its own pocket. A burnt-down workshop or a flooded warehouse isn't an inconvenience for a small company – it's an existential question. Cover can also be scaled to the size of the company – the survey helps with this too, free of charge.

"We just need paperwork for the bank, the content doesn't matter"

For financed property or leased machinery, cover really is usually a requirement – but anyone who only looks at the paperwork pays twice: once for the premium, and once for the settlement that's missing at claim time. The financier's requirement is a minimum, not a goal: the policy must protect the company first and foremost – the endorsement, however, isn't a formality: it settles who the insurer pays out to when a claim happens, so its wording needs to be checked against the finance agreement. Details: leased and financed assets.

And one more general lesson: facts are the answer to myths, and a plan is the answer to facts. The full collection of ten myths: the myth-busting collection.

Have a question specific to your premises? Book a free 20-minute site survey consultation →

This article is for information purposes only and contains general information; it does not constitute an offer or insurance advice. The precise content of insurance contracts is determined by the insurers' policy terms in force at any given time.

Related articles

Let's take a look together at what's on your premises – and what isn't in your policy.

A free 20-minute conversation, with no obligation – by the end you'll know exactly where you stand and what the next step is.

Book a call